Welcome to Kyzex! We're thrilled to have you as a customer. Below, you'll find all the details about our shipping process. If you have any questions, please don't hesitate to contact our customer support team.
Shipping Rates & Delivery Times
Shipping Rates:
- United States: Flat rate of $4.99 USD on all orders.
- Canada: Flat rate of $8.99 CAD on all orders.
Processing Time:
- All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Delivery Time:
- Standard shipping typically takes 4-6 business days for delivery within the United States.
Shipping Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Destinations
- We ship to addresses within the United States, Canada, U.S. Territories, and APO/FPO/DPO addresses.
Shipment to P.O. Boxes or APO/FPO Addresses
- Kyzex ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Delays
- Occasionally, we may experience delays due to high order volume or postal service issues outside of our control. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Damages
- Kyzex is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
- For details on our return policy, please visit our return policy page.
Contact Us
- If you have any questions about our shipping policy, please contact us at:
- Email: hello@kyzex.com
Thank you for shopping with Kyzex!
